JAPANESE INK PEN | Scented Drawer Liners in 4 Fragrances.

Our LAVENDER & NEEM OIL fragrance is a unique formulation from THE MASTER HERBALIST, combining two natural moth repellents. Using certified pure Lavender Essential Oil, the result is a predominantly lavender scent with slight nutty and citrusy notes from the Neem Oil. Together it creates a much more pleasant fragrance than chemical moth balls.

SUMMER JASMINE is a classic combination of natural & synthetic ingredients, utilising process technology to create this beautiful, true to nature Jasmine scent. The heart of this fragrance brings tranquility and elegance, giving the 'green', floral scent of Jasmine petals. A complex and refined fragrance structure imparts a contemporary and natural Jasmine aroma.

NEROLI & BERGAMOT is a unique pairing that combines a fresh, clean citrus top note with a rich and delicate floral base. It consists of a blend of natural oils - Bergamot, Grapefruit and Orange - with a Neroli Bigarade blend of Petitgrain and Orange Flower. This contemporary fragrance is enhanced by the fresh addition of green Freesia accord to give a unique and sophisticated scent. Both Neroli & Bergamot are very popular in perfumery and this fragrance is a new classic.

FRESH LINEN is a very popular, gentle fragrance that is perfect for providing a warming background scent evocative of cleanliness. It has been created with a unique blend of natural essential oils and aromatic distillate encompassing a freshly cut grass effect. A blend of cyclamen, jasmine, menthol and orange notes combine to give this fragrance its Fresh Linen characteristics and the scent itself has these floral undertones but is not overpowering

Ordering and Shipping

Do you ship to the USA?

Yes we do!
USA customers can check out with ease, in dollars, duties and shipping are calculated on checkout for you and prepaid on your behalf to avoid any import hassle. See here for more info.

Do you ship to the EU or other countries?

For other non UK/USA - we are sorry but you cannot check out directly through the website at the moment but you can shop with us, as we need to get you a shipping quote.  Please read here for more information

I am local to you. Can I collect my order please?

We are sorry but our office is not open to the public, it is on private land and we do not have the necessary insurance and access to enable this. 

Returns, Refunds Replacements & General Queries

Can I get a free sample to smell?

I am sorry but no, it’s just not practical and shipping is very expensive now.

However, you do get free no quibbles returns, replacements and refunds as we completely understand the concern about buying fragrance online. So you can proceed without fear and know that if you don’t like the fragrance you receive we will rectify the issue. We have easy to contact humans and process all customer service queries in person immediately (within office hours). Do take a look at our customer reviews , which convey our service promise

How do I return an item?

Please find our returns request HERE and complete it. We will replay asap.
Depending on your requirements we will issue you with a free Royal Mail Tracked Returns label with instructions on how to arrange a home collection from Royal Mail (this is a free an easy service meaning you don’t have to go and drop off the items) so you print the label and it is shipped back to us (if you can’t print we can mail out physical labels)

I don’t like the smell, what can I do?

We offer no quibbles returns, replacements and refunds as we completely understand the concern about buying fragrance online. Please use the returns form HERE and ideally we can encourage you to try another fragrance or the unscented liners, if not we can offer a full refund. We will issue you with a with a free Royal Mail Tracked Returns label with instructions on how to arrange a home collection from Royal Mail (this is a free an easy service meaning you don’t have to go and drop off the items) so you print the label and it is shipped back to us (if you can’t print we can mail out physical labels)

Can I swap my item for something else

Yes you may. Please contact us using the return form HERE stating your requirement (or email support@themasterherbalist.co.uk) and we will contact you to arrange a return and you can select your replacement items. These will be shipped once the returned items are received.

I was gifted this item and I don’t like the smell

This one is a bit more tricky. We are keen to help and get you a replacement but do need to track down the original order. If you are able to help providing the name, address and email of the person who gifted you the product we will do our best to help. If the order was placed on amazon then we will need to decide this on a case by case basis. Please contact us HERE and we will do our best to help.

I ordered too much, can I return an item?

We are willing to take back unwanted product that has been unopened and it as received and in a sellable condition. In this instance, we ask you to ship back the items yourselves, or we can provide a Tracked returns label for £4 (it costs us more!). We take this stance as we understand items may not be needed, but return shipping is very expensive and we need to manage costs. Please contact us HERE and we will do our best to help.

I received the wrong item!

We are very sorry. We are human and whilst our warehouse team do their best, they do make the occasional error.
Please contact us HERE or at support@themasterherbalist.co.uk, please include your original order number e.g. TMH#1234 and use your email address used for purchase and we will arrange for the correct items to be sent out asap. To help avoid confusion if you can include a photo of the item received it would be very helpful (however we understand this is a faff from a desktop).

Amazon Orders

I ordered on Amazon and need help with my delivery

We sell via 2 methods with Amazon. Amazon fulfils all Folded Scented Drawer Liners, Rolled Wipe Clean Drawer Liners and  Wardrobe Fresheners on our behalf (and we pay them plenty to do so!)
If you ordered these products you need to contact Amazon directly via their customer support portal in the app and they will arrange returns, or resolve shipping issues. We are sorry but they are very very strict on what we can and cannot do on their platform, so much so we are not allowed to contact you or message via their customer support portal.

We fulfil the ROLLED Scented Drawer Liners using Amazon FBM (fulfilled by merchant)

If you ordered these, as above, these support requests should go via Amazon customer support interface (in app and on the web). We are keen to help and know how frustrating these systems can be so if you have a specific issue and you cannot get a result do please contact us HERE and we will do our best to help. but we will need you to track down your Amazon Order Number - e.g.201-1231234-1231234

Product Information

Drawer Liners

What size are your drawer liners?

Our drawer liners are 60cm x 42cm or 23.6" x 16.5". They are limited to this size due to the machinery used for printing and scenting and are designed to be economical to ship.
They can however be easily doubled up and overlaid (they have seamless pattern repeats) to fill larger spaces.
They can also be cut to size to reduce their size.

Can the liners be trimmed to size?

Yes, they are easy to cut with scissors or fold to fit drawers and shelves of various sizes. Our preferred method is to turn the items upside down, lay in a drawer and crease the edges. Then you can turn the line back up and have an accurate folding line. Cutting with a guillotine is probably the ideal (but I don’t have one in my house!), scissors, or knife, ruler and cutting board do just as well.

Are your drawer liners adhesive / sticky backed?

No, they are not adhesive. The scented liners are unsealed paper. For our wipe-clean liners, the top is sealed with a gloss laminate varnish, but the underside is paper.

How do I fit your drawer liners in my drawers?

If the liner is too large, we suggest folding it to ensure a straight, clean edge, as opposed to using scissors. Be careful not to run your nails along the fold, as this can cause the paper to ruffle. If you have a paper guillotine, that will provide the best results.

If you need to double up the liners for a larger surface, the patterns are designed to repeat perfectly, allowing you to create a nice, hard-to-spot seam when overlaying them.

How do I fix down your drawer liners?

If they fit snugly, you may not need to fix them down, depending on the drawer size and surface. If you do need to secure them, we suggest using a small loop of sticky tape, double-sided tape, or thin photo tabs. We recommend you do not use Blu Tack as the oil from the liner can seep through the paper and cause a stain.

Is the paper acid free

No, our printing is done on FSC certified paper, but we have to assume some acidity is involved in the printing process. However our products have lain in many old dresser of ours with no perceived effects, certainly nothing like they yellowing of newspaper etc which are more acidic paper stocks

Do you do a continuous roll of your drawer liners?

No, we do not offer continuous rolls. This is not possible due to the weight of the paper and the manufacturing process.

Are your products recyclable?

Are Scented Drawer Liners are recyclable, as is the box they come in.
All paper and board packaging is recyclable.
The Wardrobe Freshener paper and hook is recyclable. The pouch can be discarded in the normal waste or opened and scattered in the garden (it is vermiculite impregnated with fragrance oils). See here. We suggest you don;t plant new plants into this as it has had fragrance oils on and some ingredients may not suit seedlings.
The Wipe Clean Drawer Liners are not recyclable, as they contain a laminate finish.

For our scented products the plastic sleeve is Category 5 plastics and recyclable in some areas but generally not in general household recycling. We have investigated other options at length but the viable“recyclable plastics” require  a serious home digesting plant to actually biodegrade and research suggest that to a large degree these plastics are just as unmanageable in a domestic setting as normal ones. We need a moisture resistant and fragrance retaining barrier to protect the fragrance and the paper and for the moment this is the best option we can do.

We have worked hard to reduce packaging, plastic tape (we now use paper). We have removed the plastic packaging from our Wipe Clean liners replacing this with paper banding.

Wipe Clean Drawer Liners

Are the Wipe Clean Drawer Liners scented?

No, these liners are unscented, making them suitable for people sensitive to fragrances.

Are they suitable for kitchen use?

They are ideal for kitchen drawers, cupboards, and pan shelves due to their wipeable and water-resistant surface. We DO NOT recommend you use them in the fridge and the underside is paper and wet underneath liners will damage the,

Can I use your wipe clean drawer liners in the fridge?

We suggest not. The paper is laminated on the top but the base is paper and will absorb moisture over time.

Are these wipeable drawer liners safe for use with food items?

While the liners are durable and easy to clean, they are not specifically designed for direct food contact. The laminate used on the product is of food grade safety but the manufacturing process and supply chain is not food grade certified. Use them to organize and protect surfaces where food is stored in containers or packaging.

Wardrobe Fresheners

What is in your Wardrobe Fresheners?

Our Wardrobe Fresheners are made using the same scented paper as our drawer liner stock. Inside each is a scented vermiculite pouch that is compostable and biodegradable. They have a cardboard hanger. The paper content can be recycled, and the Vermiculite can be used in the garden or put in the black bin.

Fragrance and Safety

What is in your Fragrances?

Our fragrances are naturally derived but are not 100% natural, as they require assistance to ensure the fragrance retains its scent, adheres to the paper, and does not discolour over time.

They are created by our specialist perfumer and comply with the EU 7th Amendment on allergens. This certifies that they do not contain any of the top 25 listed allergens associated with fragranced products.

We have also written a special blog post on this topic: What's in our fragrances.

How long does the scent last?

The scent is designed to last for approximately 6-129 months under normal conditions. After that, there will be a residual scent, but not a strong one, but it will still look lovely! This does vary significantly on the size of the space, if it is enclosed and your sense of smell. We try and strike a balance between not overpowering on opening, but also providing value in the long term. Our drawer liners can be easily recycled and replaced, or you can pop in a Wardrobe Freshener Sachet and bolster the fragrance for  another 9 + months.!

Are the scented liners safe for use with clothes and linens?

Yes, our scented liners are safe for use with clothes and linens. The fragrance is designed to be gentle and not stain or damage fabric.

Do your fragrances this contain Phtalates?

Our Sandalwood and Lily of the Valley fragrances do, in trace amounts. The rest of our fragrances do not.

Contact

Any other questions? Don't hesitate to ask us via the enquiry form HERE and we will do our best to help. Alternatively you can email us info@themasterherbalist.co.uk or you can call our office (Mon-Fri 0900-1300) on 01284 830 362.